Battery 36 V, 6.4 aH (274 Watt-hours) 5.0aH battery, up to 13 Km 6.4aH battery, up to 16Km Weight: 28 pounds Speed: Up to 18 mph Driving Modes: Beginner, Eco, Sport Range: Up to 10 mi per battery pack Standing Height: 46” Cell Type: 18650 Li-Ion Display Controls: Cruise Control, Headlights Charging Time: 3 hours Wheels: 10” Pneumatic or Solid Material: Aluminum Alloy Colors: Red, Green, Gray, Blue Warranty
The Levy Electric Scooters come with a six-month warranty covering parts due to manufacturing defects. If a defect arises during the warranty period, Levy will repair the affected product at no charge, exchange it with an equivalent refurbished replacement, or supply a replacement part if it the problem is isolated and can be rectified with new part(s). Items damaged due to misuse of the scooter, or incidental issues due to normal wear and tear are not included in this policy. Specifically, issues related to tires, worn brakes, joints loosening, scratches, dents, broken plastic, or water damage are not covered under the warranty replacement program. However, parts can be purchased directly from our website in these situations. Battery-Related Issues:
Lithium-ion battery packs are consumable products that can lose charge capacity over time. See here for tips on prolonging the life of your battery. Defective batteries are rare, but they are covered under warranty. Receiving a defective battery would usually mean it can not be charged or operated inside the scooter. If you believe your battery is defective, please upload photos of the battery's serial number below. Dead on Arrival:
In the rare case where your scooter arrives defective, Levy will either replace the defective component, repair the scooter, or send a replacement unit at no charge. In situations where the customer elects to have the scooter sent back to us, we will provide a prepaid return label. In situations when a replacement component was sent and the scooter need to be sent in tot he NYC office, the customer will be responsible for shipping the scooter to Levy.